bidjl Frequently Asked Questions

Creating a bidjl account takes under two minutes. Visit bidjl.org, tap the registration button, enter your mobile number, choose a secure password, and confirm your age (21+). You will receive a one-time verification code via SMS to activate the account. Once verified, you can log in, complete your profile, and make your first deposit using bKash, Nagad, or Rocket.

bidjl requires a valid government-issued photo ID for KYC verification — a National ID card (NID) is the most commonly used document in Bangladesh and is accepted. A valid passport or driving licence is also accepted. You will need to upload a clear photo of the front and back of your ID. Proof of address (such as a utility bill or bank statement dated within the last three months) may also be requested.

On the bidjl login page, tap the 'Forgot Password' link and enter the mobile number registered to your account. You will receive an SMS with a reset code. Enter the code on the next screen, then set a new password. If you no longer have access to your registered mobile number, email [email protected] with your account details and our team will verify your identity and assist with the reset.

No. bidjl strictly permits one account per player. Duplicate accounts violate our Terms & Conditions and may result in all accounts being suspended and any pending withdrawals being cancelled. If you believe a duplicate account has been created on your identity without your knowledge, contact [email protected] immediately so we can investigate and protect your account.

To permanently close your bidjl account, send an email to [email protected] with the subject 'Account Closure Request' and include your registered mobile number. Our team will process the request, ensure any remaining balance is returned to your designated payment method, and close the account within one business day. If your reason for closure is related to gambling behaviour, we recommend exploring self-exclusion options in your account settings first.

bidjl supports bKash, Nagad, Rocket, and Upay as primary mobile financial service options for Bangladeshi players. Bank transfer via Dutch-Bangla Bank, BRAC Bank, IBBL, and Sonali Bank is also available. bKash and Nagad are the fastest options, with deposits typically credited to your bidjl account within a few minutes. All transactions are processed in BDT (Bangladeshi Taka).

bKash deposits on bidjl are processed in real time and typically reflect in your account balance within 1 to 5 minutes. During high-traffic periods — such as BPL match days or major cricket events — there may be a brief delay of up to 15 minutes. If a deposit has not appeared after 30 minutes, take a screenshot of the bKash transaction confirmation and email it to [email protected] for manual review.

The minimum deposit on bidjl is ৳200 for mobile wallet methods including bKash, Nagad, and Rocket. For bank transfers, the minimum deposit is ৳500. There is no maximum deposit cap set by bidjl, though individual payment providers may impose their own daily transfer limits — for example, personal bKash accounts have a daily transaction limit set by Bangladesh Bank regulations.

Withdrawal requests on bidjl are reviewed and processed within 24 hours on business days. Mobile wallet withdrawals to bKash, Nagad, and Rocket are typically the fastest, often completing within a few hours of approval. Bank transfers may take 1 to 3 business days depending on the receiving bank. Your KYC verification must be complete before your first withdrawal can be processed.

bidjl does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges — for example, bKash charges a small cashout fee on outgoing transfers to bank accounts. Check with your payment provider for their current fee schedule. bidjl recommends using Nagad or Rocket for withdrawals if you want to minimise third-party fees.

bidjl offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. Available markets include match winner, top run-scorer, top wicket-taker, over/under total runs, first innings score, method of dismissal, player performance specials, and in-play live betting on each delivery. BPL match-day markets are typically available 24 hours before the first ball.

Yes. bidjl is fully optimised for mobile play on both Android and iOS devices. The platform runs in any modern mobile browser — no app download is required. All games including cricket betting, live casino tables, and slots are touch-optimised and load quickly on standard 4G connections common across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh. A stable internet connection of at least 2 Mbps is recommended for live dealer games.

All slot games on bidjl use certified Random Number Generator (RNG) technology, meaning every spin outcome is independently random and cannot be predicted or manipulated. Live casino games — including live roulette, baccarat, and blackjack — are streamed in real time from studios operated by licensed providers such as Evolution Gaming and Ezugi. The RTP (Return to Player) percentage for each slot title is published in the game's information panel.

BPL betting on bidjl follows standard cricket betting rules. Bets are settled based on the official match result declared by the Bangladesh Cricket Board (BCB). In the event of a match being abandoned or reduced due to rain (DLS method applied), bets on match winner markets are settled on the DLS-adjusted result. Bets placed after the first ball has been bowled are live in-play bets and are subject to the in-play odds displayed at the time of placement.

Yes. bidjl has a dedicated Cricket section accessible directly from the main navigation menu. It covers all major international and domestic tournaments including BPL, IPL, T20 World Cup, and bilateral series. The cricket section is updated continuously during active tournament seasons, with pre-match and live in-play markets refreshed ball by ball during matches. Bangladesh Tigers fixtures are prominently featured throughout the cricket season.

bidjl offers a welcome bonus to newly registered players who complete their first deposit. The bonus amount and percentage are displayed on the promotions page at the time of registration. Welcome bonuses on bidjl are subject to wagering requirements — meaning the bonus funds must be rolled over a specified number of times before they can be withdrawn. Full terms including minimum odds requirements and eligible games are listed in the bonus terms.

A wagering requirement (also called rollover) means you must place real-money bets totalling a multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets. Bets on specific game types (usually cricket and slots) contribute 100% toward the rollover; live casino bets may contribute a lower percentage. Check the specific bonus terms for exact contribution rates.

Yes. Winnings generated from free spins on bidjl are credited as bonus funds and are subject to a wagering requirement before they can be converted to withdrawable cash. The specific wagering multiplier for free spin winnings varies by promotion — it is stated clearly in the promotion's terms and conditions. Wagering progress can be tracked in real time from your account's bonus section.

Yes. If you have accepted a bonus but decide you no longer want to complete the wagering requirements, you can forfeit the remaining bonus balance by contacting [email protected]. Note that forfeiting a bonus will also remove any bonus-derived winnings that have not yet been converted to real money. Any real-money deposits made to meet the rollover remain in your account and are not affected by forfeiting the bonus.

bidjl is a safe and reliable online gaming platform that uses SSL (Secure Socket Layer) encryption to protect all player data and financial transactions. All games are provided by internationally recognised software providers whose titles use certified RNG technology. bidjl follows responsible gaming principles including age verification, self-exclusion tools, and deposit limits, and operates under a fair-play framework designed to protect Bangladeshi players.

The minimum age to register and play on bidjl is 21 years old. This applies to all games including cricket betting, slots, and live casino. bidjl enforces this age requirement through mandatory age verification at registration and KYC document checks. Any account found to belong to a person under 21 will be immediately suspended. If you are under 21, please do not register.

To self-exclude from bidjl, email [email protected] with the subject 'Self-Exclusion Request' and include your registered mobile number and your preferred exclusion period (6 months, 1 year, 3 years, or indefinite). bidjl will process the request within one hour and close your account for the selected period. Self-exclusion cannot be reversed during the agreed exclusion term. You can also activate a shorter cooling-off period of 24 hours to 6 weeks directly from your account settings.

bidjl protects all player data using SSL encryption across every page of the platform — the same technology used by banks and financial institutions in Bangladesh. Personal information collected during registration and KYC is stored securely and is never sold or shared with third parties outside of legally required disclosures. Payment transactions via bKash, Nagad, and Rocket are handled through their respective secure APIs. Players are advised to use a unique, strong password and to never share their login credentials with anyone.